FAQ

FREQUENTLY ASKED QUESTIONS

How soon can you see me?
I am usually able to see you within 48 hours.

My English is not fluent, do you work in any other language?
I work in French as well as in English.

Can I speak on the phone rather than see you in person?
I am happy to work with you on the phone, but would like one or two sessions face to face to start with.

How much will it cost?
I charge 65 per session with a reduction in case of need. Each case will be judged on its own merit. Cheques are welcome,or you may prefer to pay through e-banking.

How long is a session?
I have found that one hour is a good length of time to talk, reflect and think.
Sometimes couples prefer 90 minutes (one and a half hour). The charge is 100 for such a session.

Will my health insurance pay?
I am approved by most health insurance companies.If your level of cover allows it, you can recover the fees of the counselling sessions. In some cases the insurance company will pay me directly.Please contact your insurance to see if you qualify.

Contact details
You can phone me on 07974 094 345, or email me at jacqueline.ullmann@gmail.com. If I am not available you can leave a confidential message and I will get in touch with you as soon as possible.

Where will I see you?
I have a discreet and comfortable counselling room within easy reach of Brent Cross tube station (Northern Line) and buses 183,210 and 240. It is a very short drive from Brent Cross Shopping Centre. If you choose to come by car, there is ample parking space.

When can I see you?
I can see you most days of the week, as well as Sundays. I have some vacant slots in the early morning and early evening too.

Cancellation Policy
I require 48 hours' notice, otherwise the full fee applies.

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